Re:amaze Now Integrates with Loop!

We're excited to announce that Re:amaze now integrates with Loop! Loop is a returns management platform designed to streamline and ...
/ Feature Updates

Translate Your Text To Your Customer’s Language using AI

If you haven't already tried our AI-powered text translation feature, make sure to read our announcement here and give it ...
/ Feature Updates

Reset Article Vote History in Re:amaze FAQ

Allowing your customers to vote on the effectiveness of your FAQ articles can be a great signal for how well ...
/ Feature Updates

Get a Recommended Response to Customers with AI

We've made AI even easier to use with Recommended Responses! When customers write in, our AI assistant will follow along ...
/ Feature Updates

Multi-Select Conversation Tags

Announcing a small but useful update to Re:amaze advanced search capabilities! You can now select multiple tags in order to ...
/ Feature Updates

Introducing Conversation Starters for Re:amaze Chat, Powered by AI

Re:amaze Chat is now more powerful than ever! You can now improve the odds of generating more engagement from website ...
/ Feature Updates

Better Customer Engagement with Actionable Cues and AI-Generated Content

Great news! We've made some significant changes to that Re:amaze Chat Widget's greeting message system. The first major change is ...
/ Feature Updates

Twitter Integration Is No Longer Supported

Due to recent changes to Twitter’s policies on third-party Application Programming Interface (API) integrations, the ability to connect your Twitter ...
/ Feature Updates

Introducing The New Re:amaze AI FAQ Bot

Introducing The New Re:amaze AI FAQ Bot Re:amaze FAQ is one of the most popular and powerful features which comes ...
/ Feature Updates

Questions and Answers with Re:amaze AI

We've added a brand new AI feature to Re:amaze that allows you to ask any question about a conversation. Questions ...
/ Feature Updates

Create Response Templates with AI

Creating response templates in Re:amaze has never been easier! Now powered by AI, response templates can be created based on ...
/ Feature Updates

Translate Messages with AI

You can now translate incoming messages into the language of your choice! Best of all, this feature is powered entirely ...
/ Feature Updates

Google Business Messages Integration For Re:amaze

Do you have a Google My Business listing for your business? If so, you're probably intimately familiar with Google Business ...
/ Feature Updates

Bulk Delete Spam Conversations

You can now bulk delete spam conversations in your Re:amaze-connected email inboxes without having to archive them first! ...
/ Feature Updates

Reply and Remind Conversation

You can now easily reply to customers in any conversation and automatically set a reminder to follow up on a ...
/ Feature Updates

The Perfect E-Commerce Customer Service Software: Re:amaze vs Zendesk vs. Intercom vs. Gorgias

Providing exceptional customer service is paramount for businesses striving to build lasting relationships and stand out in a competitive market ...

Introducing Re:amaze AI (Beta)

AI is here! Over the past few months we've witnessed the rise of AI in a wide range of practical applications ...

New Feature Update: Integrated Product Insertion in Chatbots to Enhance Customer Support

As businesses continue to embrace digital transformation, customer service has become a crucial aspect of their success. With customers demanding ...
/ Feature Updates

Now you can send account invoices directly from Re:amaze

We are thrilled to announce a new feature for Re:amaze that will make it even easier for our customers to ...
/ Feature Updates

Re:amaze Provides Their Top Ecommerce SEO Tips

There’s a lot to consider when building and managing a website, what hosting service to use, which page builder to ...
/ Re:amaze Articles

Are You Doing These 5 Things That May Be Hurting Your Ecommerce Sales?

Have you been feeling like you’ve been stuck in a rut of bad ecommerce practices? Maybe you feel like sales ...
/ Re:amaze Articles

WordPress One-Click Publish Now Live for Re:amaze Chat Widget and Cues

Connecting your WordPress site has never been easier! What does this mean? You can connect your website simply by using ...
/ Feature Updates

Feature Highlight #1: Push Campaigns

This month we’re taking a closer look into push campaigns and how they can benefit your ecommerce business. If you’re ...

New Update: Use GA4 Google Property for Tracking

GA4 offers analytics that enables brands to measure traffic and engagement across their websites and apps and will eventually replace ...
/ Feature Updates

Looking Forward to 2023 Using Re:amaze

With 2023 already in full swing, it’s the perfect time to add Re:amaze to your website to complement your marketing ...
/ Feature Updates

Chat Experience 3.0 Release Update

Re:amaze has just released a new piece of Chat Experience 3.0.  With this new update, brands using the chat feature ...
/ Feature Updates

Re:amaze Introduces New Brand Filter

Re:amaze users can now take advantage of our new brand filter in settings. This filter should be used on all ...
/ Feature Updates

You Can Now Train Intents Inside the Conversation View

As you may know, Re:amaze intents are an important feature we offer our customers. An "intent" is defined as a ...
/ Feature Updates

Re:amaze’s 2022 in Review 

Ecommerce brand owners that partnered with Re:amaze in 2022 saw a great boost in sales due to online conversations. If ...
/ Feature Updates

The Best Zendesk Alternative

When choosing customer service software for your eCommerce website, you want to be sure the product includes everything you need ...