What You Might’ve Missed #26

December 6, 2017

Weekly update time! Can you believe it’s almost the end of 2017? But worry not, the team here at Re:amaze will continue to deliver features and feature updates throughout the holiday season. Make sure to subscribe to our newsletter or follow this Feature Update Blog via RSS. Let’s get going Support for Facebook Mentions You … Continue reading “What You Might’ve Missed #26”

What You Might’ve Missed #25

November 16, 2017

Are you getting ready for the holidays? We know we are. But that doesn’t mean we’re gonna stop pushing out Re:amaze updates! Here’s what you might’ve missed in the past two weeks. Twitter Character Limit > 280 On November 7th, Twitter announced that it was expanding its character limit on tweets from 140 to 280. We’ve … Continue reading “What You Might’ve Missed #25”

What You Might’ve Missed #24

October 25, 2017

Weekly Update Time! In this issue of What You Might’ve Missed you’ll find nifty new features such as: Search for Conversations Within a Channel You can now drill down into a specific conversational channel and perform contextual searches within that channel. In the search results bar, you’ll first see results within the channel you’re in … Continue reading “What You Might’ve Missed #24”

Automated Customer Satisfaction Surveys and Ratings

October 18, 2017

New Feature Announcement! Plus Plan users can now turn on Customer Satisfaction Surveys for each email channel. Re:amaze will now automatically send customers a survey so they can rate the conversation they had with you and your team. Satisfaction Surveys can be customized in the following ways: Time elapsed before survey is sent Eligible conversations type … Continue reading “Automated Customer Satisfaction Surveys and Ratings”

What You Might’ve Missed #23

October 11, 2017

Time for another issue of “What You Might’ve Missed”. This series is designed to help those of you who’re not constantly paying attention to the ins and outs of Reamaze to stay updated on what’s new. Who knows? Maybe there’s something in here that’ll pique your interest! Here are the latest updates! Workflow Command for Reminders … Continue reading “What You Might’ve Missed #23”

What You Might’ve Missed #22

September 15, 2017

Updates to Reamaze happens daily! You’re bound to miss something and that’s what the “What You Might’ve Missed” series is for! Subscribe to our blog’s RSS, follow us on Twitter, or like us on Facebook to make sure you’re on top of the latest feature updates. Here’s what you might’ve missed this week: iOS Badge … Continue reading “What You Might’ve Missed #22”

What You Might’ve Missed #21

September 7, 2017

Here’s September’s first “What You Might’ve Missed”. We’ve got updates, updates, and more updates! Stay in touch with us here or follow us on all our social media accounts for the latest updates to the platform. JavaScript Lightbox Update We’ve updated the Lightbox embed to support the ability to enforce a specified channel in your Reamaze … Continue reading “What You Might’ve Missed #21”