Your security and your business’ security matters to us. A lot. As Re:amaze grows to become one of the best helpdesk and live chat platforms on the market and as we power more and more businesses’ customer service operations, it’s important to constantly revisit security protocols in order to protect your data and customer relationships.
Re:amaze now provides enhanced device and device-login management along with authentication verification emails whenever a new device is signed into your account. It’s important for you to verify all devices that log into your Re:amaze dashboard in order to prevent catastrophic data breaches.
To access the Security and Devices panel, simply go to “Settings” and click on “Security & Devices”. For all devices and locations that you do not recognize, please immediately change your password and Re:amaze will immediately unauthenticate existing logins.