Search Results for: what you might%27ve missed

Feature update time! And we’ve got a whole lot of them this week. This is issue #30 and marks a huge milestone since we started the series. If you haven’t been staying in touch with our previous feature updates, you can always read them on our feature update blog here. Here we go! Unlisted FAQ … Continue reading “Re:amaze Features You Might’ve Missed #30”

Feature update time! Here’s what you might’ve missed since the last issue. To see all previous issues of “What You Might’ve Missed”, click here. Permission Control for Assigning Conversations You can now remove or provide agents the ability to assign and reassign conversations to other agents. If you’re a customer service manager that’s dedicated to … Continue reading “What You Might’ve Missed #20”