So I’m Like…

February 28, 2013

As funny as our picture meme is (we’re pretty sure we got roughly 50 up-votes on Reddit within an hour of posting), it’s a little unsettling to see so many customer support agents and customers react so awkwardly at the experience portrayed. We wanted to poke a little fun at the common  Zendesk experience where … Continue reading “So I’m Like…”

Getting Crunched

February 20, 2013

Today was the day we got on TechCrunch. This is the post to commemorate that moment. Read More…

Featured on AppStorm

February 15, 2013

Our friends at AppStorm recently published a post/review about us. You can read all about it here. AppStorm has been a great partner and the team is wonderful to work with! We’re excited to work with AppStorm not only because they’re a great resource of entrepreneurs but also because they’re an advocate for them. We … Continue reading “Featured on AppStorm”

Getting Started with Reamaze

February 14, 2013

We just rolled out a new “Getting Started” guide based on all of your feedback. Hopefully this will make setting up Reamaze even easier. Not only are we trying to introduce basic features for helping your customers but we are also trying to give you a good overview of what the app looks like. The … Continue reading “Getting Started with Reamaze”

Introducing Knowledge Base

February 12, 2013

We’re super excited to introduce another one of our internal tools to our beta users! But we before we talk about Reamaze Knowledge Base, we’d like to just do a little bragging. Specifically about the fact that we’re now nearing 300 beta companies! To be perfectly honest, this is way beyond our original expectations. A … Continue reading “Introducing Knowledge Base”

At-a-Glance Reporting

January 26, 2013

First off, we want to thank all of our public beta customers for their amazing support and feedback! It’s been a wonderful learning experience so far and we’d love to hear more of your stories Since Day 1, we wanted Reamaze to be as simple and as straightforward to use as possible. The same goes … Continue reading “At-a-Glance Reporting”