What You Might’ve Missed #16

June 19, 2017

Small features update time! Here’s what you might’ve missed in the past few weeks that can really help you with the day-to-day usage of Reamaze. Follow what we’re doing on Twitter and Facebook as well since all feature updates are announced there too! Let’s get to it. Contact Filtering Contact filtering is a brand new … Continue reading “What You Might’ve Missed #16”

News – Reamaze Named BigCommerce Certified Partner

June 7, 2017

Reamaze offers customer communications tools to help fast-growing businesses increase conversions and build more valuable customer relationships. San Jose, CA — June 7th, 2017 — Reamaze today announced it has been named a BigCommerce Certified Technology Partner, providing more than 50,000 BigCommerce customers access to Reamaze’s customer communications platform. Beginning today, BigCommerce customers can integrate Reamaze’s app … Continue reading “News – Reamaze Named BigCommerce Certified Partner”

Push Notification Updates

May 24, 2017

We’ve made some awesome changes to push notifications for the Reamaze mobile app! Direct recipients and participants will now receive push notifications for internal notes. Previously, mobile notifications did not include internal notes Reminders will now trigger push notifications as well. There is a new setting in both the Email and Mobile Notification pages where … Continue reading “Push Notification Updates”

What You Might’ve Missed #15

May 22, 2017

Another week and another issue of what you might’ve missed! If you’re new here, the “What You Might’ve Missed Series” announces some smaller updates you might’ve missed during the past few days and weeks. Uncategorized Knowledge Base Articles Published knowledge base articles will now show up as “Miscellaneous” if you do not categorize them under … Continue reading “What You Might’ve Missed #15”

Introducing Reamaze Cues – The Best Way to Message and Engage Your Online Customers

May 17, 2017

Hot off the press! Available today in your Reamaze account is the ability to create targeted engagement messages using rules and conditions and display them to your online customers. Reamaze Cues makes it SUPER efficient and scalable for you and your team to build proactive engagement and marketing campaigns for your store or app. Its applications … Continue reading “Introducing Reamaze Cues – The Best Way to Message and Engage Your Online Customers”

New Reamaze Notifications System

May 15, 2017

We’re excited to introduce a brand new way to customize and control the level and types of notifications you receive for your Reamaze conversations. Previously in Reamaze, notifications were an all or nothing arrangement for the sake of simplicity and ease of use. When a new channel was created, you either received notifications for incoming … Continue reading “New Reamaze Notifications System”

Mobile App Update – Attachments

April 21, 2017

It’s time to update your Reamaze mobile app! You can update it directly on your phone for the platform of your choice: iOS Android The latest update includes optimized performance for mobile and most importantly, attachments and a brand new mobile attachments viewer for optimal viewing pleasure. To attach, simply click on the familiar looking attachments … Continue reading “Mobile App Update – Attachments”

New Settings Menu, Notifications Buttons, and Online Agents

April 17, 2017

Reorganized Settings Menu We’ve re-organized the Reamaze settings menu to take advantage of many new features and to better communicate upcoming features. Brand Settings cards are now much simpler. The biggest change here is that “Reamaze.js Popup Appearance” portion is now living in the Embed Builder but still accessible in the advanced settings section. Embed Builder has … Continue reading “New Settings Menu, Notifications Buttons, and Online Agents”