Translate Your Text To Your Customer’s Language using AI
If you haven't already tried our AI-powered text translation feature, make sure to read our announcement here and give it ...
Reset Article Vote History in Re:amaze FAQ
Allowing your customers to vote on the effectiveness of your FAQ articles can be a great signal for how well ...
Get a Recommended Response to Customers with AI
We've made AI even easier to use with Recommended Responses! When customers write in, our AI assistant will follow along ...
Multi-Select Conversation Tags
Announcing a small but useful update to Re:amaze advanced search capabilities! You can now select multiple tags in order to ...
Introducing Conversation Starters for Re:amaze Chat, Powered by AI
Re:amaze Chat is now more powerful than ever! You can now improve the odds of generating more engagement from website ...
Better Customer Engagement with Actionable Cues and AI-Generated Content
Great news! We've made some significant changes to that Re:amaze Chat Widget's greeting message system. The first major change is ...
Twitter Integration Is No Longer Supported
Due to recent changes to Twitter’s policies on third-party Application Programming Interface (API) integrations, the ability to connect your Twitter ...
Introducing The New Re:amaze AI FAQ Bot
Introducing The New Re:amaze AI FAQ Bot Re:amaze FAQ is one of the most popular and powerful features which comes ...
Questions and Answers with Re:amaze AI
We've added a brand new AI feature to Re:amaze that allows you to ask any question about a conversation. Questions ...
Create Response Templates with AI
Creating response templates in Re:amaze has never been easier! Now powered by AI, response templates can be created based on ...
Translate Messages with AI
You can now translate incoming messages into the language of your choice! Best of all, this feature is powered entirely ...
Google Business Messages Integration For Re:amaze
Do you have a Google My Business listing for your business? If so, you're probably intimately familiar with Google Business ...
Bulk Delete Spam Conversations
You can now bulk delete spam conversations in your Re:amaze-connected email inboxes without having to archive them first! ...
Reply and Remind Conversation
You can now easily reply to customers in any conversation and automatically set a reminder to follow up on a ...
The Perfect E-Commerce Customer Service Software: Re:amaze vs Zendesk vs. Intercom vs. Gorgias
Providing exceptional customer service is paramount for businesses striving to build lasting relationships and stand out in a competitive market ...
Introducing Re:amaze AI (Beta)
AI is here! Over the past few months we've witnessed the rise of AI in a wide range of practical applications ...
New Feature Update: Integrated Product Insertion in Chatbots to Enhance Customer Support
As businesses continue to embrace digital transformation, customer service has become a crucial aspect of their success. With customers demanding ...
Now you can send account invoices directly from Re:amaze
We are thrilled to announce a new feature for Re:amaze that will make it even easier for our customers to ...
Re:amaze Provides Their Top Ecommerce SEO Tips
There’s a lot to consider when building and managing a website, what hosting service to use, which page builder to ...
Are You Doing These 5 Things That May Be Hurting Your Ecommerce Sales?
Have you been feeling like you’ve been stuck in a rut of bad ecommerce practices? Maybe you feel like sales ...
WordPress One-Click Publish Now Live for Re:amaze Chat Widget and Cues
Connecting your WordPress site has never been easier! What does this mean? You can connect your website simply by using ...
Feature Highlight #1: Push Campaigns
This month we’re taking a closer look into push campaigns and how they can benefit your ecommerce business. If you’re ...
New Update: Use GA4 Google Property for Tracking
GA4 offers analytics that enables brands to measure traffic and engagement across their websites and apps and will eventually replace ...
Looking Forward to 2023 Using Re:amaze
With 2023 already in full swing, it’s the perfect time to add Re:amaze to your website to complement your marketing ...
Chat Experience 3.0 Release Update
Re:amaze has just released a new piece of Chat Experience 3.0. With this new update, brands using the chat feature ...
Re:amaze Introduces New Brand Filter
Re:amaze users can now take advantage of our new brand filter in settings. This filter should be used on all ...
You Can Now Train Intents Inside the Conversation View
As you may know, Re:amaze intents are an important feature we offer our customers. An "intent" is defined as a ...
Re:amaze’s 2022 in Review
Ecommerce brand owners that partnered with Re:amaze in 2022 saw a great boost in sales due to online conversations. If ...
The Best Zendesk Alternative
When choosing customer service software for your eCommerce website, you want to be sure the product includes everything you need ...
Re:amaze Users Generate Over $18m in Revenue Over 2022’s Black Friday / Cyber Monday Holiday Event
In just weeks in November, including Thanksgiving, Black Friday, and Cyber Monday 2022 over $18m in merchant revenue was attributed ...